When it comes to hiring a project manager, it’s easy to focus on certifications like PMP, PRINCE2, or Agile credentials. Those certifications absolutely demonstrate valuable skills and a commitment to professional growth — but they’re only part of the story.
Successful project managers do far more than check boxes or follow a set of guidelines. They balance people, processes, and priorities with a skill set that goes well beyond a formal credential. If you’re hiring a project manager, here are some qualities to look for that truly separate outstanding candidates from the rest.
Strong Communication Skills
Project managers are, at their core, communicators. They translate technical details for non-technical stakeholders, navigate client expectations, and keep teams aligned through every project phase. Look for candidates who can clearly and confidently share updates, give feedback, and resolve misunderstandings before they become bigger problems.
Emotional Intelligence
Emotional intelligence (EQ) is one of the most least acknowledged assets in project management. Great project managers understand how to motivate teams, manage conflicts, and adapt their approach to different personalities. They’re approachable and empathetic, which helps them build trust and maintain positive working relationships, even under pressure.
Adaptability
No matter how well you plan, projects rarely go exactly as expected. Scope changes, resource shifts, and external challenges are part of the job. Strong project managers demonstrate flexibility and resilience, thinking on their feet and calmly reworking priorities when needed.
Strategic Thinking
A great PM doesn’t just manage tasks — they connect projects to a bigger vision. Strategic thinking helps project managers align day-to-day work with organizational goals, prioritize the most valuable outcomes, and anticipate roadblocks before they cause setbacks.
Leadership
Project management is a leadership role. Certifications prove technical knowledge, but they don’t guarantee someone can inspire, guide, and support a team. Look for candidates who can motivate people, champion collaboration, and keep morale high through tough deadlines or shifting demands.
Culture Fit
Finally, don’t underestimate culture fit. A project manager might look perfect on paper but struggle in your organization’s environment. Take time to evaluate how a candidate’s personality, values, and working style will mesh with your existing teams. Someone who fits your culture is more likely to build trust quickly and get results.
Partnering for Success
At Adelphi Staffing, we understand the difference between a credentialed candidate and a truly effective project leader. We work closely with our clients to match not just skills and certifications, but also communication style, leadership strengths, and organizational fit.
Final Thoughts
Certifications are important, but they aren’t the whole picture. Hiring a successful project manager means looking for skills that can’t always be measured on a test: empathy, adaptability, strategic thinking, and the ability to lead others. When you find those qualities, you’re investing in a partner who can deliver far beyond the project plan.
